AI IN MOTION, in partnership with Newoaks, is proud to announce the launch of a next-generation omnichannel AI chatbot platform, giving businesses the ability to create, customise, and deploy their own chatbots seamlessly across multiple customer touchpoints.
This powerful platform is designed to transform customer engagement by combining advanced AI with user-friendly tools, enabling businesses to deliver consistent, personalised experiences across web, mobile, SMS, voice, and social channels.
Omnichannel Features Include:
-
AI Chat Assistants – Handle inquiries with personalised, context-aware responses using advanced NLP.
-
Text SMS Services – Run SMS campaigns for lead generation, promotions, and follow-ups.
-
Live Chat Integration – Real-time support across websites, social media, and other digital channels.
-
Conversational Scheduler – Book appointments directly within AI-driven conversations.
-
Voice AI Technology – Human-like inbound/outbound calls with built-in sentiment analysis.
-
Mobile Management Apps – Monitor and manage interactions anywhere via iOS & Android.
With its omnichannel capabilities, businesses can increase customer satisfaction, boost lead conversion, and streamline operations, all while maintaining a unified, brand-consistent voice.
